WEBSITE POLICIES 

SHIPPING POLICY

ALL ORDERS ARE PROCESSED AND SHIPPED FROM DALLAS, TEXAS.

PLEASE ALLOW 3-5 BUSINESS DAYS FOR ORDER PROCESSING UNLESS OTHERWISE STATED. ONCE SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING INFORMATION.

WE PROUDLY SHIP DOMESTICALLY AND INTERNATIONALLY. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES, TAXES, OR IMPORT FEES IMPOSED BY THEIR DESTINATION COUNTRY. THESE CHARGES ARE NOT INCLUDED IN THE PURCHASE PRICE AND ARE NOT THE RESPONSIBILITY OF THE BRAND.

DELIVERY TIMES MAY VARY BASED ON LOCATION, CARRIER DELAYS, OR PEAK PERIODS. ONCE AN ORDER HAS BEEN HANDED OFF TO THE CARRIER, WE ARE NOT RESPONSIBLE FOR DELAYS, LOST, OR STOLEN PACKAGES.

PRE-ORDER POLICY

PRE-ORDER ITEMS ARE PRODUCED IN LIMITED QUANTITIES AND REQUIRE ADDITIONAL PROCESSING TIME.

PLEASE ALLOW 6-8 WEEKS AFTER THE PRE-ORDER PERIOD ENDS FOR YOUR ITEM TO BE SHIPPED, UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE. ESTIMATED TIMELINES ARE PROVIDED FOR TRANSPARENCY BUT ARE NOT GUARANTEED.

ALL PRE-ORDER PURCHASES ARE CONSIDERED FINAL SALE. BY PLACING A PRE-ORDER, YOU ACKNOWLEDGE AND ACCEPT THE EXTENDED FULFILLMENT TIMELINE.

RETURNS & EXCHANGES

DUE TO THE LIMITED AND EXCLUSIVE NATURE OF OUR COLLECTIONS, ALL SALES ARE FINAL UNLESS OTHERWISE STATED.

RETURNS MAY BE ACCEPTED FOR STORE CREDIT OR SIZE EXCHANGES ONLY, ON A CASE-BY-CASE BASIS, AT OUR DISCRETION. REQUESTS MUST BE SUBMITTED WITHIN 7 DAYS OF DELIVERY, AND ITEMS MUST BE UNWORN, UNUSED, AND IN ORIGINAL CONDITION WITH ALL TAGS ATTACHED.

STORE CREDIT DOES NOT EXPIRE AND CANNOT BE REFUNDED TO THE ORIGINAL FORM OF PAYMENT.

SHIPPING COSTS ARE NON-REFUNDABLE. CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING UNLESS THE ITEM IS DEEMED DEFECTIVE.

REFUND POLICY

REFUNDS TO THE ORIGINAL PAYMENT METHOD ARE NOT OFFERED.

EXCEPTIONS MAY BE MADE IN RARE CIRCUMSTANCES, INCLUDING:

• MANUFACTURING DEFECTS
• INCORRECT ITEMS RECEIVED

ALL REFUND OR CREDIT DECISIONS ARE MADE AT THE SOLE DISCRETION OF THE BRAND.

INTERNATIONAL ORDERS

INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU). THIS MEANS CUSTOMS FEES, DUTIES, AND TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER UPON DELIVERY.

WE ARE NOT RESPONSIBLE FOR PACKAGES DELAYED, HELD, OR REFUSED BY CUSTOMS AUTHORITIES.

FINAL SALE & LIMITED RELEASES

ALL LIMITED RELEASES, COLLABORATIONS, PRE-ORDERS, AND DISCOUNTED ITEMS ARE FINAL SALE.

DUE TO SMALL-BATCH PRODUCTION, SLIGHT VARIATIONS IN COLOR, WASH, OR FINISH ARE CONSIDERED PART OF THE DESIGN AND NOT DEFECTS.

PRIVACY POLICY

YOUR PRIVACY IS IMPORTANT TO US. THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, AND PROTECT YOUR PERSONAL INFORMATION.

INFORMATION WE COLLECT

WHEN YOU PLACE AN ORDER OR INTERACT WITH OUR WEBSITE, WE MAY COLLECT:

• NAME, EMAIL ADDRESS, SHIPPING AND BILLING ADDRESS
• PAYMENT INFORMATION (PROCESSED SECURELY THROUGH THIRD-PARTY PROVIDERS)
• ORDER HISTORY AND CUSTOMER SERVICE COMMUNICATIONS
• IP ADDRESS AND BASIC BROWSING DATA FOR SITE OPTIMIZATION

HOW WE USE YOUR INFORMATION

YOUR INFORMATION IS USED SOLELY TO:

• PROCESS AND FULFILL ORDERS
• COMMUNICATE ORDER UPDATES AND CUSTOMER SUPPORT INQUIRIES
• IMPROVE OUR WEBSITE, SERVICES, AND CUSTOMER EXPERIENCE

WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION.

DATA PROTECTION

WE IMPLEMENT INDUSTRY-STANDARD SECURITY MEASURES TO PROTECT YOUR DATA. ALL PAYMENT TRANSACTIONS ARE PROCESSED THROUGH SECURE, ENCRYPTED PLATFORMS. WHILE NO SYSTEM CAN GUARANTEE ABSOLUTE SECURITY, WE TAKE REASONABLE STEPS TO SAFEGUARD YOUR INFORMATION.

THIRD-PARTY SERVICES

WE MAY USE TRUSTED THIRD-PARTY SERVICES (SUCH AS PAYMENT PROCESSORS AND SHIPPING CARRIERS) STRICTLY FOR OPERATIONAL PURPOSES. THESE PROVIDERS ONLY HAVE ACCESS TO INFORMATION NECESSARY TO PERFORM THEIR SERVICES.

BY USING OUR WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS OUTLINED IN THIS POLICY.

TERMS OF SERVICE / LEGAL TERMS

BY ACCESSING OR PURCHASING FROM OUR WEBSITE, YOU AGREE TO THE FOLLOWING TERMS OF SERVICE.

GENERAL CONDITIONS

ALL PRODUCTS ARE OFFERED SUBJECT TO AVAILABILITY. WE RESERVE THE RIGHT TO LIMIT QUANTITIES, DISCONTINUE PRODUCTS, OR MODIFY PRICING AT ANY TIME WITHOUT NOTICE.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE, FOR ANY REASON, AT OUR DISCRETION.

PRODUCT DESCRIPTIONS & ACCURACY

WE MAKE EVERY EFFORT TO ACCURATELY DISPLAY PRODUCT DETAILS, COLORS, AND SPECIFICATIONS. SLIGHT VARIATIONS MAY OCCUR DUE TO LIGHTING, SCREEN DIFFERENCES, OR PRODUCTION PROCESSES. THESE VARIATIONS ARE NOT CONSIDERED DEFECTS.

ORDERS & PAYMENTS

BY PLACING AN ORDER, YOU CONFIRM THAT ALL INFORMATION PROVIDED IS ACCURATE AND THAT YOU ARE AUTHORIZED TO USE THE PAYMENT METHOD SUBMITTED.

WE RESERVE THE RIGHT TO CANCEL OR REFUSE ANY ORDER SUSPECTED OF FRAUD, ABUSE, OR UNAUTHORIZED ACTIVITY.

INTELLECTUAL PROPERTY

ALL CONTENT ON THIS SITE — INCLUDING DESIGNS, GRAPHICS, LOGOS, PRODUCT IMAGERY, AND TEXT — IS THE EXCLUSIVE PROPERTY OF THE BRAND AND MAY NOT BE

COPIED, REPRODUCED, OR DISTRIBUTED WITHOUT WRITTEN PERMISSION.

 

LIMITATION OF LIABILITY

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OUR PRODUCTS OR WEBSITE. OUR LIABILITY IS LIMITED TO THE AMOUNT PAID FOR THE PURCHASED PRODUCT.

 

GOVERNING LAW

ALL TRANSACTIONS AND DISPUTES ARE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, UNITED STATES.

BY CONTINUING TO USE THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS.